Policy, Terms & Conditions
Prices: All prices are in U.S. Dollars. Most of the prices listed DO NOT include freight, duties, customs fees, federal taxes, state and/or local taxes. Call us to inquire about the availability of high volume and/or large quantity discounts. North Carolina orders may require us to add sales tax at a rate of 6.75%. Prices are not guaranteed and are subject to change without notice due to fluctuations in the commodities markets.
Terms: Our terms are net 30 days with approved credit. To establish credit terms with Plastic Tooling Corporation, call us at 1-919-469-3332 and ask for a credit application. Plastic Tooling Corporation requires trade references and bank information. Visa, MasterCard, American Express, Discover, Paypal & wire transfers are accepted. UPS COD fee is $12.50 COD fees for all other shippers vary according to dollar amount. All payments are due in U.S. Dollars only.
There is no minimum order.
Deliver Methods: We ship via UPS Ground within 48 states for only $11.95 per order for internet orders. UPS Ground (surface) to Canada, Hawaii and Alaska for only $29.95 for internet orders. All other UPS services to any location available for the actual cost of the services. If UPS Ground is not available to remote locations such as islands, the USPS Priority Mail will be used, if available, for delivery of the package.
Parcels delivered to the rest of the world are sent via Schenker or USPS Priority Mail. Palletized international and full container shipments are sent via the lowest cost freight forwarder or to your location for the actual cost of the services.
Truck shipments in the USA and Canada are sent via UPS Freight or by other LTL carrier when appropriate.
Warranty: No hassle, money back warranty for 30 days. Dust collectors have a one year warranty on electrical parts. Problems are unusual, and are mostly due to shipping. We keep replacement parts in stock. Vacuum cleaners are warranted for three years of commercial duty by Atrix International. We do not repair vacuums. We do sell replacement vacuum parts and power heads for the HCTV. Inquiries about vacuum repairs may be directed to Atrix at 1-800-222-6154or 1-952-894-6154
Product Returns and Refunds: Will not be accepted without prior authorization. Call 919-469-3332 and have your invoice hand. Please include a copy of the invoice and a brief explanation of the problem with the returned goods. We will do our best to fix any problems with the least amount of hassles. If it's our fault then we will pay for ground shipping. If you changed your mind then we expect you to pay for the shipping. When we receive the complete product in it's original packaging within 30 days then a refund will be given to your credit card or the invoice will be voided for customers who have established credit terms. Non-authorized returns will be subject to a minimum 20% restocking fee.
Disclaimer and Limitation of Liability: All Information provided by Plastic Tooling Corporation and on its website is subject to change without notice. Plastic Tooling Corporation shall in no event be liable to the original purchaser, its customers or to any other person or organization using or involving products purchased from Plastic Tooling Corporation for the loss of use, loss of profit, inconvenience, property damage, personal injury or death arising out of breach of warranty, breach of contract, delay, negligence, strict tort liability or otherwise. IN NO EVENT AND UNDER NO CIRCUMSTANCES SHALL PLASTIC TOOLING CORPORATION BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES. The entire liability of Plastic Tooling Corporation Inc for any claim of loss, damage or expense from any cause whatsoever shall in no event exceed, at Plastic Tooling Corporation's option, the repair, replacement cost or purchase price paid of the product purchased from Plastic Tooling Corporation which directly gives rise to the claim. No action or proceeding against Plastic Tooling Corporation may be commenced more than 12 (twelve) months after the product from Plastic Tooling Corporation is initially shipped to the original purchaser.
Privacy: Plastic Tooling Corp respects the privacy of every individual who visits our website. We will not collect any personally identifiable information about you (i.e. your name, your address, your telephone numbers, or email address) from your use of our website unless you provide it to us voluntarily. Any personally identifiable information obtained with your permission may be used to contact you. However, we will not provide that information to third parties for their commercial use. Plastic Tooling Corp certifies that we will never sell, rent, or lease your details, or your client details (name, address, email etc...) to any other third party. This information is only used for the business purposes of Plastic Tooling Corp. Credit card number and expiration date is used only to charge the customer for the service they are purchasing. If you have submitted personally identifiable information through Plastic Tooling's website and would like that information deleted from our records, please contact us at our email address: email@example.com